Return Policy

At ConnectPro.life, customer satisfaction is our top priority. That’s why we’ve created a clear and customer-friendly return policy across all our TV, internet, and phone service plans.

We strive to ensure every customer is happy with their chosen service. However, if you’re not completely satisfied, we’re here to help make things right. Below are the details of our return policy:

TV Services:
If you’re not fully satisfied with your TV package, you may cancel within the first 30 days and receive a full refund. After 30 days, cancellation is still available at any time, though early termination fees may apply. Our 24/7 support team is always ready to help resolve any issues you may encounter.

Internet Services:
Our internet packages include a 30-day satisfaction guarantee. If the service doesn’t meet your expectations, you can cancel within this period for a full refund. Beyond 30 days, cancellation is still possible but may incur early termination charges. Our expert support staff is on hand to assist with any concerns.

Phone Services:
All phone plans come with a 30-day money-back guarantee. If you’re not satisfied within this time, cancel and receive a full refund. After the 30-day window, you may still cancel anytime, though early termination fees could apply. Our support team is available to ensure a smooth experience.

We’ve designed our return policy with flexibility and fairness in mind to give you peace of mind when choosing our services. If you have any questions or need assistance regarding our return policy, feel free to reach out — we’re always here to help.